Business Communication

Professional Development Course

This six-course Business Communication certificate program, offered by California State University, Long Beach (CSULB) in partnership with MindEdge, provides instruction on how to craft many of the most common business communication formats: memos, reports, brochures, proposals, presentations, catalogs, and websites. Topics include formal and informal outlining techniques, using email appropriately in an organizational setting, and revising content for wordiness, unnecessary phrases, redundancy, and jargon.

This program is entirely online, in a self-paced instructor-facilitated format that allows learners to study at their own pace and on their own schedule. The curriculum balances academic excellence with real-world practice, featuring text, video, interactivity, adaptive learning technology, quiz banks, and other features not available in a traditional textbook.

  • Collaborating effectively with others
  • Writing clearly and understandably
  • Composing email, memos, and letters with the greatest impact
  • Key tips on building and delivering presentations
  • Confidence in public speaking

Communicating Collaboratively

Communicating effectively within teams is critical to the success of the team, and critical to your personal success on any given project or task. This introductory level course will help you improve your collaborative communication by providing best practices as well as effective tips and techniques.

Effective Business Writing

The ability to write clearly and directly is highly prized in most organizations. Well-written emails and documents can help you earn respect among your peers. Poorly written emails and documents can detract from success at all levels. The ideas, editing techniques, writing tips, and checklists in this introductory course apply to all forms of business writing: memos, reports, brochures, proposals, presentations, catalogs and websites

Effective Emails, Memos, and Letters

Clearly communicating your thoughts, plans, and proposals is a highly effective means to advance your ideas and earn the respect of your peers. This course will help you improve your use of common business communication content by providing best practices as well as effective tips and techniques.

Effective Presentations

The ability to deliver an effective presentation is critical in most job functions. This introductory course helps learners organize structure and create effective presentations. Because many organizations use PowerPoint as a way of communicating information, this course offers advice and guidance on the most effective and persuasive uses of PowerPoint, including best practices on word count, graphics, and structure.

Effective Public Speaking

This introductory course helps you develop the skills you'll need to become an outstanding and confident public speaker. It reviews the seven stages of public speaking, from defining the audience and crafting your central message, to writing, practicing, and delivering your presentation or speech. This course is an essential part of honing the skill of presenting in public, setting the stage for a boost of confidence to help you succeed.

Speak with Confidence

This course is designed to help learners understand the causes and signs of speaking anxiety, and learn practical ways to address fears of speaking in public.

  • Business people interested in improving their verbal and written communication skills
  • Volunteers who want to communicate more effectively in their organizations
  • Students who want a head start in communicating after college